Terms & Conditions
MyPhield offers online sales according to the conditions described in this section. If you visit and shop on MyPhield.com, you accept these conditions. Please take the time to consider them. MyPhield reserves the right to modify at any time and without notification its website and its sales policies. If you are not in agreement with one or many of these conditions, please do not use the website in any way.
All information, images, descriptions, applications, demonstrations or programming examples contained on this website are presented for instructional value and are not guaranteed for any precise objectives. Although MyPhield does everything possible to provide the best information possible, MyPhield can not guarantee that this information is just and precise and assumes no responsibility for omissions or errors. Furthermore, MyPhield assumes no responsibility for damages resulting from the use of the material contained on its website, or for transgressions of copyrights and/or intellectual property from a third party relative to the use of said material.
If you wish to cancel or modify an order, you must advise MyPhield as soon as possible by dialing 1-204-256-3341 or our toll-free number 1-866-745-3341 (within North America). We will verify the status of your order and make any necessary changes without any charges.
We put a lot of effort into delivering our products rapidly; it may happen that your order has already been sent out when you call. If this should occur and you still wish to return a product, please refer to the Returns section. MyPhield reserve the right to refuse or cancel any order in cases where an account has an outstanding balance.
MyPhield does not have an official discount policy on bulk orders. However, for orders of two or more units, please ask for a quotation and we will determine if a discount can be provided or not. At that time, the nature of your order, any repeat business and the possibility of an ongoing partnership will all be evaluated in order to offer you the best possible price.
Purchase Orders: Purchase orders are only accepted for customers with approved accounts. To set up an approved account, call us at 1-561-702-7000 Terms: 30-day net. We reserve the right to refuse or cancel any Purchase order in cases where an account has an outstanding balance.
Cheques: It is possible to pay by cheque. You must mail your cheque to MyPhield Technology Inc. 6 Baisinger Drive, Winnipeg, MB, Canada R2N 3Y2. Your cheque total must include shipping and handling and all applicable taxes. Once your cheque has cashed, we will ship your order.
The prices indicated do not include taxes (if applicable) or shipping and handling fees.
Our prices may vary or change slightly, without notice, in function of price changes at our suppliers or manufacturers. Our prices might contain typographical errors. If an error should occur, we reserve the right to honor that price, inform the customer of the reason for such an error, or correct the situation by asking the customer whether the order should stand at the revised price or be cancelled.
Shipping rates to your location are posted on the purchase page of this website. Shipping in Canada is done via Standard courier delivery (i.e., Fedex, Purolator). Shipping outside Canada is also done via Standard courier delivery; however, delivery dates are approximate due to Customs formalities.
All dispatches are guaranteed. We usually handle all orders the same day, if received before 3 p.m. If we are unable to ship within 48 hours, you will be contacted by email.
MyPhield tries to respect the expected delivery date. However, we are not responsible for orders delayed by Canada Post, Couriers or Customs.
5% federal tax will be added to all orders delivered in Canada (HST of 13% for Nova Scotia, New Brunswick, Newfoundland and Labrador). The provincial tax will also be added to all orders.
These taxes do not apply for orders outside of Canada but you may have import fees or duties charged upon delivery. These fees vary from country to country.
For more information, we strongly advise you to check with the Customs department in your country about its import policies.